SHIPPING POLICY

General Information

Rooted Hands currently does not ship products from the website. However, once our online store opens, the following policy will apply.

Processing Time

All orders will be processed within 3–5 business days unless otherwise stated. Since every item is handmade, slight delays may occur during peak seasons.

Shipping Rates

Shipping rates will be calculated at checkout based on destination and package weight.

Delivery Time

Delivery times vary by location. Estimated delivery windows will be shown during checkout.

International Shipping

We aim to ship worldwide when e-commerce launches. Customs fees and import duties, if applicable, will be the buyer’s responsibility.

Lost or Damaged Packages

If your package arrives damaged or does not arrive at all, please contact us within 7 days so we can assist you.